Privacy Policy

Last updated: March 8, 2026

Terry Arthur Consulting (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and your rights regarding that data.

1. Information We Collect

Information you provide directly:

Name and email address (when you submit a form, request a site audit, or contact us)
Website URL (when requesting a site audit or service quote)
Payment information (processed securely through Stripe — we do not store card numbers)
Project-related communications (emails, messages, project management notes)

Information collected automatically:

IP address and browser information (for security and analytics)
Pages visited and interactions on our website
Site performance and monitoring data (for SiteMind managed service clients)

2. How We Use Your Information

To provide services: Delivering site audits, development work, managed WordPress services, and project management access
To communicate: Sending service-related emails, reports, invoices, and responses to your inquiries
To improve our services: Analyzing usage patterns to enhance our tools and offerings
To send marketing communications: Only with your consent, such as when you request a free site audit — you can unsubscribe at any time

3. Third-Party Services

We use the following third-party services to operate our business:

Stripe — Payment processing (Stripe Privacy Policy)
Google PageSpeed Insights — Site performance analysis (for site audit reports)
Mautic — Email marketing (self-hosted on our servers, not shared with third parties)

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Data Storage and Security

Your data is stored on servers we own and manage directly. We implement industry-standard security measures including SSL encryption, secure authentication, and regular backups. Project management data (ProjectMind) is hosted on our infrastructure and accessible only to authorized team members and the client.

5. SiteMind Managed Service Clients

If you subscribe to a SiteMind plan, we collect and store website monitoring data including uptime status, performance metrics, security scan results, and update status. This data is used exclusively to provide your managed service and generate your reports. It is never shared with other clients or third parties.

6. Cookies

Our website uses essential cookies for functionality (login sessions, form submissions). We do not use third-party advertising or tracking cookies.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your data
Unsubscribe from marketing emails at any time
Request a copy of your data in a portable format

8. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. Project data is retained for the duration of our business relationship and for a reasonable period afterward for reference. You may request deletion at any time.

9. Contact

For questions about this privacy policy or to exercise your rights, contact us at [email protected] or call (340) 725-1233.